SHIFA NATURALS

Return & Refund Policy

Return Eligibility

Items can be returned within 7 days of delivery if they are unused, unopened, and in original packaging.

Non-Returnable Items

Due to hygiene and safety reasons, opened or used skincare products cannot be returned or exchanged.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 24 hours with clear photos for quick resolution.

Refund Process

After approval, refunds are processed within 5–7 business days. Refunds are issued via the original payment method.

Exchange Policy

We only replace items if they are defective or damaged. Exchanges are subject to product availability.

Contact for Returns

For any return or refund queries, contact us at: Shifanaturalspk199@gmail.com